Contact Us
Contact Us
Welcome to LUNNUMY. We are committed to providing helpful and reliable customer support throughout your shopping experience.
From product questions and order assistance to shipping support and after-sales service, our team is here to help every step of the way.
Customer Support by Email
For questions regarding products, orders, delivery, returns, or general support, please contact our customer care team:
service@lunnumy.com
Our team reviews every inquiry carefully and aims to provide a clear response within 24-48 business hours.
For faster assistance, please include:
- Order number
- Product name
- A brief description of your question
- Photos or additional details if relevant
Customer Support Hours
service@lunnumy.com
Monday - Friday
9:00 AM - 6:00 PM ET
Messages received outside regular service hours will be reviewed during the next available business period.
Response times may vary during holidays, promotional periods, or times of high inquiry volume.
Orders, Shipping & After-Sales Support
Our support team can assist with:
- Order status and tracking
- Shipping and delivery questions
- Product information
- Returns and refunds
- Damaged or incorrect items
- Product usage guidance
To help us assist you faster, please provide your order number and checkout email address.
Product Support
LUNNUMY creates children's toys designed to encourage curiosity, creativity, and natural development.
Our collections include:
- Sensory Exploration Toys
- Outdoor Active Play Toys
- Logic & Educational Toys
- Music & Early Learning Toys
- Miniature World Collection
Our team can assist with:
- Product features
- Recommended age information
- Usage guidance
- Product specifications
- General product questions
Business & Wholesale Inquiries
LUNNUMY welcomes inquiries from retailers, distributors, educational organizations, and business partners.
For wholesale or partnership opportunities:
service@lunnumy.com
Please include:
- Company name
- Market location
- Expected order volume
- Brief description of your inquiry
Corporate Information
Brand: LUNNUMY
Website: lunnumy.com
Legal Entity:
Guangzhou Haoyan Technology Information Co., Ltd.
Registered Address:
Room P0338, 2nd Floor, No.8 Xingcun Sheng Tang Street,
Tianhe District, Guangzhou City,
Guangdong Province, China
Unified Social Credit Code:
91440106MAEFPDFL5L
Customer Support Email:
service@lunnumy.com
Phone:
19907795717
We're Here to Help
From discovering the right toy to receiving and enjoying your order, LUNNUMY aims to make every shopping experience simple, clear, and enjoyable.
If you have any questions, please contact us:
service@lunnumy.com
LUNNUMY
Explore More. Learn Naturally. Grow Happily.